Shipping policy

Last Updated: September 6, 2026*

At Quarry Glow we want the buying experience to be as clear as the lighting we sell, and that starts with straightforward shipping. Every order inside the United States ships free.

Shipping Locations

This shipping policy applies to orders shipped within the United States.

Delivery Times

  • Order Cutoff Time: 2:00 PM Central Time. Anything ordered after this moves to the next business day, which can add a day to the estimate.
  • Order Handling Time: 1–2 business days, Monday through Friday. Once processed, your order goes out with one of our carriers.
  • Transit Time: 6–7 business days, Monday through Friday.
  • Estimated Delivery Time: 7–9 business days.

Delivery windows are estimates and can move for reasons outside our control.

Carrier Services

We work with reliable carriers across the United States, including USPS, UPS, and FedEx.

Shipping Costs

  • Free Shipping: Every order within the United States ships free, with no minimum order value.
  • Paid Shipping: For destinations outside our free shipping zones, any shipping cost is calculated and shown at checkout.

Delivery Issues

If anything goes wrong with a delivery, whether that is a delay or a package that never turns up, contact our customer service team right away. We will chase it down with the carrier and make sure your order reaches you.

Tracking Your Order

As soon as your order ships you get an email with your tracking number. You can follow the shipment at any time on our Order Tracking Page: https://quarryglow.com/apps/trackyourorder

Changes to This Policy

We may update this Shipping Policy at any time. Any change appears on this page with a revised Last Updated date. Please review it from time to time. Continued use of the site after a change means you accept the updated policy.

Questions?

Visit our FAQ page or contact our customer support team.

Contact Us

Store Address: 177 Leisure Drive, Napoleonville Louisiana 70390, United States

Store Email: info@quarryglow.com

Store Phone: +19853046467

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (Central Time)

We do our best to reply to your e-mail within 1–2 business days.